Dear Valued Customer,

Currently TM experiencing a total of 40G loss to US which is suspected due to cable fault occurred on Philippines and Hong Kong. Our REs are in the midst of troubleshooting (fine-tune) the affected path.

Links Down US:

  1. IGW01.JRC-IGW01.SJ - Backhaul (10G)
  2. IGW02.CBJ-IGW01.PA - Backhaul (10G)
  3. IGW01.JRC-SAVVIS - Transit (10G)
  4. IGW02.JRC-IGW01.LA - Backhaul (10G)
  5. Total Loss: 40G/75G(53.33%)
  6. Available Link : 35G(46.66%)

Observed high congestion at available links:

  1. KLJ - PA 2.5G util (in/out) : (92/60)%
  2. CBJ -SJ 2.5 G util (in/out) : (92/60)%
  3. CBJ -SJ 2.5 G util (in/out) : (92/60)%
  4. CBJ- LA 10G util (in/out) : (94/13)%
  5. BRF- LA 2.5G util (in/out) : (84/54)%
Impact: Expected slow browsing to US and congestion at available links during peak hours. Your kind patience and understanding is highly appreciated.



Monday, October 3, 2011





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